Frequently Asked Questions
Yes, we proudly offer a military discount! After adding items to your cart, simply click the “GovX” link at the bottom of the cart page. Once you verify your military ID, your discount will be applied automatically. This offer is available for active duty, veterans, and military families.
We process and ship most orders within 2–3 business days (Monday through Friday). Once shipped, Standard Ground delivery typically takes 5–7 business days to arrive at most U.S. addresses.
✅ We ship to all 50 U.S. states and Washington, D.C.
Yes, we proudly ship to APO, FPO, and DPO addresses to ensure your order can reach you no matter where you're stationed.
Yes! Every product page includes a detailed sizing chart to help you choose the perfect fit. We recommend measuring yourself and comparing your measurements to the chart provided on the product page. Sizing may vary slightly by style, so be sure to check the chart for each item. Still have questions? Our team is happy to help - just reach out and we’ll guide you to the right size.
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept Google Pay, PayPal, Shop Pay and Apple Pay.
We accept returns within 30 days of delivery for unworn, unused items with tags. Items with custom added base names are final sale, as they’re made to order.
To start a return, email us at customerservice@oakandliberty.com. If approved, we’ll send you return instructions. Customers are responsible for return shipping unless the item is damaged or there was an order error. Original shipping costs are non-refundable.
Yes, the fastest way to exchange is to place a new order for the item you need and return the original for a refund. This ensures you get the correct size or style without delay.
Need help with sizing or reordering? Our team is here to help—just reach out to customerservice@oakandliberty.com.
If you can’t find the design you’re looking for, let us know!
Absolutely. We offer bulk military apparel orders for units, battalions, company events, and more.
Yes, all custom orders are created in-house. We handle everything from design to printing, embroidery, and fulfillment. Whether you want to personalize an existing design or create something brand new, we can help. Perfect for military units, families, or special events.
Yes, we are a verified and approved vendor. CAGE Code: 9DBS8; We proudly support and serve the U.S. military community with officially licensed apparel and custom gear.